AutoNation Collision Center Pinellas Park

Extremely frustrating experience with AutoNation Ford Collision Center in St. Petersburg. They had my car for months, and when I went to pick it up it wasn’t ready—covered in marks, a gaping hole in one tire and the tank was empty. Now I’m being billed for a Hertz rental I needed because of the tire issue, and no one responds to my calls or emails. Very disappointed.

If I could give the review negative stars I would. I took my car in to get repaired from Hurricane Milton on 10/16/2024 and didn't receive it back until 2/7/2025. The entire process was a nightmare. The people that work there do not care about you or your car. I DO NOT RECOMMEND GOING TO THIS PLACE OR WORKING WITH THESE PEOPLE. They lie to you about what's going on and waste your time.

First I would love to start out by saying thank you to Micheal and Christopher they were very professional and attentive in letting me know every step of the way with my car. The staff did a wonderful job with my car it looks brand new, I fell in love with my car all over again thanks to them. The whole staff were nice and caring I would definitely recommend this company to anyone going through a rough time with their car getting fixed because this team would make it a lot smoother and stress free. Thank you all autonation collision team!

On a recommendation from my brother-in-law, I brought my car into AutoNation for an estimate on December 7, 2024. Josh went over every item and I was impressed that the repair techs would do such quality work. I told him I was paying for everything out of pocket. On Monday Dec 9th, I made a deposit so that parts could be ordered. Josh called on Thursday the 12th to say that the parts had come in, but not to bring my car in until Monday because they don't work weekends and he didn't want me to have to pay an extra 2 days of rental. I very much appreciated his thoughtfulness. I dropped off my car after work on the 16th. On the 18th, Josh called to say that when they disassembled my…

Jackie Z. Is an awesome manager, creating a team approach to the cars that are fixed at Auto Nation! The end result/ work made my car seen like it was never in a minor accident. She has skilled and knowledgeable workers.. I really appreciate all the attention to detail that Ben provided as well. Service was done in a timely manner and customer service was top notch. I will be recommending Auto Nation to my friends who need this service